{"id":139909,"date":"2019-06-26T00:00:00","date_gmt":"2019-06-25T22:00:00","guid":{"rendered":"http:\/\/qmarkets.net\/5-innovation-best-practices-for-launching-your-idea-management-system\/"},"modified":"2019-06-26T00:00:00","modified_gmt":"2019-06-25T22:00:00","slug":"5-innovation-best-practices-for-launching-your-idea-management-system","status":"publish","type":"post","link":"https:\/\/qmarkets.net\/he\/resources\/article\/5-innovation-best-practices-for-launching-your-idea-management-system\/","title":{"rendered":"5 Innovation Best Practices for Launching Your Idea Management System &#8211; Qmarkets' Head of Customer Success Shares Her Insights"},"content":{"rendered":"<h2><strong>Innovation Exploration \u2013 Unlocking Potential in Uncharted Territory<\/strong><\/h2>\n<p><strong>The great American oceanographer Edith Widder once said: \u201cExploration is the engine that drives innovation, and Innovation drives economic growth\u2026 So let\u2019s all go exploring.\u201d <\/strong><strong>?<\/strong> <strong>Of course, exploring unfamiliar territory \u2013 Edith herself participated in over 250 deep-sea dives<\/strong><strong>\u2013 can often be a daunting proposition. However, with the right toolkit, training, and support, success becomes almost guaranteed.\u00a0<\/strong><strong>As the Head of <a href=\"https:\/\/qmarkets.net\/company\/customer-success\/\">Customer Success<\/a> for Qmarkets, it\u2019s my job to give our clients everything they need to explore the often-treacherous depths<\/strong><strong> of corporate innovation with certainty and confidence.<\/strong><\/p>\n<figure id=\"attachment_96863\" aria-describedby=\"caption-attachment-96863\" style=\"width: 285px\" class=\"wp-caption alignright\"><img decoding=\"async\" src=\"https:\/\/qmarkets.net\/wp-content\/uploads\/2019\/06\/submarine.gif\" alt=\"innovation management best practices likened to underwater exploration\" width=\"285\" height=\"161\" \/><figcaption id=\"caption-attachment-96863\" class=\"wp-caption-text\"><a href=\"https:\/\/media1.giphy.com\/media\/XghvGf5BuT8U8\/giphy.gif\" target=\"_blank\" rel=\"noopener noreferrer\">Exploring new territory<\/a> can be both daunting and exhilarating &#8211; whether it's oceanography or innovation management!<\/figcaption><\/figure>\n<p>As a leading supplier of <a href=\"https:\/\/qmarkets.net\/products\/q-ideate-idea-management-software\/\">idea management software<\/a>, Qmarkets allows large organizations to gather, develop, evaluate, select, and implement ideas which can deliver bottom line value across the company. While this might sound simple enough, when you\u2019re dealing with thousands of participants, hundreds of ideas, and dozens of unique workflows\u2026 things can sometimes get a bit complicated.<\/p>\n<p>Of course, a sophisticated solution isn\u2019t a problem for us \u2013 in fact, some might say it\u2019s Qmarkets\u2019 speciality. However, we understand the need for guidance and so we\u2019ve developed a set of resources, practices, and principles to make sure our customers never feel lost. In this article, I\u2019d like to focus on five of the most useful best-practices I\u2019ve identified in my experience working on cutting-edge <a href=\"https:\/\/qmarkets.net\/use-cases\/by-methodology\/innovation-management-solutions\/\">innovation management<\/a> projects with leading companies across the globe. Let\u2019s dive in!<\/p>\n<h2>Our 5 Innovation Best Practices for Launching Your Idea Management System<\/h2>\n<h3>1. Wondering how to start? Firstly, don\u2019t reinvent the wheel.<\/h3>\n<p>When starting out on an innovation initiative, it\u2019s far better to make use of the resources you have at hand than to start totally from scratch \u2013 that is, it's advisable to try to <a href=\"https:\/\/qmarkets.net\/blog\/5-continuous-improvement-methods-for-long-term-business-success\/\">adopt lean practices<\/a> wherever it's possible. I know there may be instances where you need to incorporate cutting-edge technology or form <a href=\"https:\/\/qmarkets.net\/products\/q-scout\/\">strategic partnerships<\/a>. However, building upon your current strengths will help you reach your goals in a quicker, more cost-effective way. Keep these factors in mind:<\/p>\n<p><strong><img decoding=\"async\" src=\"https:\/\/qmarkets.net\/wp-content\/uploads\/2019\/06\/see-what-has-worked-in-past-initiatives-and.png\" alt=\"\" width=\"60\" height=\"44\">Your Past Successes: <\/strong>Look at previous company activities that engaged internal or external audiences, and consider how the successful aspects of these can be replicated for your launch. This will give you a clearer picture of what will get your innovation initiative off to the best possible start.<\/p>\n<p><strong><img decoding=\"async\" src=\"https:\/\/qmarkets.net\/wp-content\/uploads\/2019\/06\/participants.png\" alt=\"\" width=\"52\" height=\"52\">Your Participants: <\/strong>Consider how your current resources will enable you to tailor the message of your innovation project to different target audiences. You\u2019ll need to assess how well equipped your enterprise is to tackle the barriers of language, geography, and culture when crowdsourcing ideas.<\/p>\n<p><strong><img decoding=\"async\" src=\"https:\/\/qmarkets.net\/wp-content\/uploads\/2019\/06\/scale-up-icon-2.png\" alt=\"\" width=\"54\" height=\"54\">Your Scale: <\/strong>Depending on your current resources and corporate structure, it may be helpful to launch an <a href=\"https:\/\/qmarkets.net\/use-cases\/by-methodology\/idea-management\/\">idea management<\/a> pilot that targets a specific audience. In my experience, I\u2019ve found that this helps clients achieve results and achieve scalability with greater ease.<\/p>\n<h3>2. Feeling stuck? Remember, innovation is an ongoing process.<\/h3>\n<p>Having long-term goals for your innovation project is important. However, it\u2019s equally important to recognize that reaching these goals often involves a slow and steady series of incremental \u2013 and adaptive &#8211; steps. I\u2019ve found that as clients work on implementing incremental changes, their ideas for larger, overarching innovation efforts become more fleshed out.<\/p>\n<p>A great example of the power of incremental innovation in action can be seen in the development of submarines for deep sea exploration, which I referenced in the opening paragraph. During the <a href=\"https:\/\/en.wikipedia.org\/wiki\/Submarine#19th_century\" target=\"_blank\" rel=\"noopener noreferrer\">first half of the 19<sup>th<\/sup> century<\/a>, most industries dismissed the bold idea of developing a workable underwater craft as a waste of time. After all, designs and prototypes for submersibles dated back as far as the 16<sup>th<\/sup> century, and none had produced any groundbreaking results. However, by remaining true to their vision and gradually incorporating emergent technologies \u2013 such as sonar and motor-powered propulsion devices \u2013 the early pioneers were able to bring their visions to life. The results led to major paradigm shifts in global politics, economics, and scientific exploration.<\/p>\n<figure id=\"attachment_96918\" aria-describedby=\"caption-attachment-96918\" style=\"width: 894px\" class=\"wp-caption aligncenter\"><img decoding=\"async\" src=\"https:\/\/qmarkets.net\/wp-content\/uploads\/2019\/06\/submarines.png\" alt=\"innovation management best practices has parallels in the creation of the submarine\" width=\"894\" height=\"336\" \/><figcaption id=\"caption-attachment-96918\" class=\"wp-caption-text\">The idea of the submarine was initially dismissed as futile. However tenacity and vision saw <a href=\"https:\/\/www.kidsdiscover.com\/quick-reads\/diving-tour-five-early-submarines\/\" target=\"_blank\" rel=\"noopener noreferrer\">early prototypes<\/a> transition into a <a href=\"https:\/\/www.thrillist.com\/cars\/the-coolest-mini-subs-you-can-actually-buy-pedal-powered-submarines-personal-submarines-real-yellow-submarine\" target=\"_blank\" rel=\"noopener noreferrer\">world-changing reality<\/a>.<\/figcaption><\/figure>\n<p>So, what lesson does this hold for corporate innovators? It reinforces just how important it is not to give up because you don\u2019t\u00a0see immediate results. If you lay the foundations for your project correctly, and gradually increase the scope to involve more participants, use-cases, and tools, you will be creating a path to success that is both safe and sustainable.<\/p>\n<h3>3. Got innovation trepidation? Don\u2019t be afraid to embrace simplicity and enjoy the ride!<\/h3>\n<p>Tolstoy once said, \u201cthere is no greatness where there is no simplicity\u201d, and this holds true when it comes to innovation best practices. I would like to stress that it\u2019s often much more effective to implement a system that is tailored to your unique process than an intuitive but stock-standard approach. However, the simpler you make the phases of your initiative \u2013 from incentivizing the submission of ideas, to refining them for implementation \u2013 the more likely users will be to use your platform regularly.<\/p>\n<p>Using the best-practice features of Qmarkets\u2019 ideation platform will help you achieve this desired simplicity. However, here are a few additional steps that will make participating in any innovation initiative easier for users:<\/p>\n<p><strong><img decoding=\"async\" src=\"https:\/\/qmarkets.net\/wp-content\/uploads\/2019\/06\/Training-icon.png\" alt=\"\" width=\"62\" height=\"41\">Establish a Well-Structured Training Process: <\/strong>It\u2019s important to give your users quick access to relevant training resources (tutorial videos, manuals, etc) so they can use the platform to full effect.<\/p>\n<p><strong><img decoding=\"async\" src=\"https:\/\/qmarkets.net\/wp-content\/uploads\/2019\/06\/workflow-process.png\" alt=\"\" width=\"62\" height=\"63\">Keep Your Workflows and Submission Forms Lean: <\/strong>By communicating your innovation challenge clearly and concisely, you are more likely to enhance the quality and quantity of ideas. Qmarkets software has features for the creation of custom submission forms to make the process simple. Qmarkets also enables you to add additional layers of configuration for more complex operations as you gain a better understanding of how your system will be used.<\/p>\n<p><strong><img decoding=\"async\" src=\"https:\/\/qmarkets.net\/wp-content\/uploads\/2019\/06\/collabo-icon.png\" alt=\"\" width=\"62\" height=\"58\">Make Collaboration Effortless: <\/strong>To easily filter the ideas with the most value \u2013 and promote user engagement \u2013 make use of the platform\u2019s built-in voting features. This could involve implementing \u2018thumbs up\u2019 buttons or star-rating options.<\/p>\n<h3><strong>4. Want to see results quickly? Harness the power of habit.<\/strong><\/h3>\n<p>Using new technologies to power innovation is critical for securing a competitive edge. However, implementing an innovation platform doesn\u2019t necessarily mean you have to dispense with the assets of your existing infrastructure.<\/p>\n<p>If you have an existing portal or enterprise social network that your employees are familiar with, integrating these systems with your platform will help maximize engagement while also saving you the time and resources that might be spent on onboarding employees to a totally new system &#8211; once again, there\u2019s no need to reinvent the wheel ?. For example, <a href=\"https:\/\/qmarkets.net\/products\/under-the-hood\/innovation-software-integrations\/\">Qmarkets software easily integrates<\/a> with enterprise social networks like Facebook Workplace, Jive and Yammer, as well as portal providers like SharePoint SAP NetWeaver.<\/p>\n<p>I recommend leveraging all avenues of corporate communication \u2013both online and offline\u2013 to promote your innovation platform and the initiatives run on it. This can involve everything from building the hype on company social media accounts, to sending company-wide emails and portal notifications, to placing flyers and posters in office common areas.<\/p>\n<h3>5. Worried about stagnation? Make the most of your momentum.<\/h3>\n<p>A successful platform launch is the first step towards boosting productive collaboration, improving <a href=\"https:\/\/qmarkets.net\/use-cases\/by-business-challenge\/employee-innovation-program\/\">employee engagement<\/a>, and generating more \u2018eureka!\u2019 moments. However, if the day-to-day management of the campaigns on the platform are neglected, this initial momentum will soon be lost.<\/p>\n<p>The following practices will help make sure your innovation platform yields continuing results:<\/p>\n<p><strong><img decoding=\"async\" src=\"https:\/\/qmarkets.net\/wp-content\/uploads\/2019\/06\/communication.png\" alt=\"\" width=\"77\" height=\"50\">Establish a Communication Plan: <\/strong>Ensure you regularly communicate innovation challenges to users in engaging ways (regular newsletter updates, ideation competitions, etc.).<\/p>\n<p><strong><img decoding=\"async\" src=\"https:\/\/qmarkets.net\/wp-content\/uploads\/2019\/06\/discussion.png\" alt=\"\" width=\"63\" height=\"57\"><\/strong><\/p>\n<p><strong>Contribute to Discussions:<\/strong> Campaign managers should take as active a role as possible on the platform, regularly upvoting and commenting on ideas.<\/p>\n<p><strong><img decoding=\"async\" src=\"https:\/\/qmarkets.net\/wp-content\/uploads\/2019\/06\/trophy-again.png\" alt=\"\" width=\"60\" height=\"60\">Acknowledge Achievements: <\/strong>Incentivize greater participation by rewarding the top contributors, or at least providing feedback to idea submitters who have not been successful.<\/p>\n<p>By continuously promoting your platform as a go-to ideation resource \u2013 and not just another \u2018one-off\u2019 project \u2013 you\u2019ll make the process of scaling up your innovation endeavours far smoother.<\/p>\n<h2><strong>Qmarkets' Customer Success Road Map \u2013 A Guaranteed Pathway to Innovation Excellence<\/strong><\/h2>\n<p>Here at Qmarkets, we\u2019ve always been committed to helping clients achieve major ROI from their platforms. That\u2019s why we\u2019re constantly building upon our <a href=\"https:\/\/qmarkets.net\/company\/customer-success\/\">customer success<\/a> services to support them, regardless of what stage of their innovation journey they are at.<\/p>\n<p>The following are just a few of the far-reaching offerings Qmarkets' customers can expect.<\/p>\n<p style=\"padding-left: 40px;\"><strong>\u2714\u00a0 Expanded Webinars Covering Innovation Best Practices: <\/strong>Giving you easy access to winning strategies for getting the most out of your platform<\/p>\n<p style=\"padding-left: 40px;\"><strong>\u2714\u00a0 Embedded Tutorials: <\/strong>Guidance sections will soon be embedded on the platform, allowing your users to discover new features on-the-fly<\/p>\n<p style=\"padding-left: 40px;\"><strong>\u2714\u00a0 Video Tutorials: <\/strong>An efficient means to get you and your target users familiar with the core platform functions<\/p>\n<p style=\"padding-left: 40px;\"><strong>\u2714\u00a0 Qmarkets\u2019 Open Innovation Community: <\/strong>A dedicated space for disseminating tips and best practices for <a href=\"https:\/\/qmarkets.net\/use-cases\/by-methodology\/crowdsourcing\/\">crowdsourcing<\/a> initiatives<\/p>\n<p>With disruption posing a threat across every industry and geography, there has never been a more exciting \u2013 and pivotal \u2013 time for enterprise companies to concentrate their efforts on innovation. Thanks to the ongoing customer success services we provide at Qmarkets, it\u2019s easier than ever to take the plunge with peace of mind.<\/p>\n<p><strong>Check out Qmarkets\u2019 <a href=\"https:\/\/qmarkets.net\/company\/customer-success\/\">Customer Success<\/a> portal to discover all the resources we offer to help you innovate with confidence. To get a free demonstration of our award-winning platform, <\/strong><a href=\"https:\/\/qmarkets.net\/contact-us\/\"><strong>contact us today!<\/strong><\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Innovation Exploration \u2013 Unlocking Potential in Uncharted Territory The great American oceanographer Edith Widder once said: \u201cExploration is the engine that drives innovation, and Innovation drives economic growth\u2026 So let\u2019s all go exploring.\u201d ? Of course, exploring unfamiliar territory \u2013 Edith herself participated in over 250 deep-sea dives\u2013 can often be a daunting proposition. However, with the right toolkit, training, and support, success becomes almost guaranteed.\u00a0As the Head of Customer Success for Qmarkets, it\u2019s my job to give our clients everything they need to explore the often-treacherous depths of corporate innovation with certainty and confidence. As a leading supplier of idea management software, Qmarkets allows large organizations to gather, develop, evaluate, select, and implement ideas which can deliver bottom line value across the company. While this might sound simple enough, when you\u2019re dealing with thousands of participants, hundreds of ideas, [&hellip;]<\/p>\n","protected":false},"author":3,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"inline_featured_image":false,"footnotes":""},"categories":[294],"tags":[205,199],"class_list":["post-139909","post","type-post","status-publish","format-standard","hentry","category-article","tag-best-practices","tag-innovation-management"],"acf":[],"_links":{"self":[{"href":"https:\/\/qmarkets.net\/he\/wp-json\/wp\/v2\/posts\/139909","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/qmarkets.net\/he\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/qmarkets.net\/he\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/qmarkets.net\/he\/wp-json\/wp\/v2\/users\/3"}],"replies":[{"embeddable":true,"href":"https:\/\/qmarkets.net\/he\/wp-json\/wp\/v2\/comments?post=139909"}],"version-history":[{"count":0,"href":"https:\/\/qmarkets.net\/he\/wp-json\/wp\/v2\/posts\/139909\/revisions"}],"wp:attachment":[{"href":"https:\/\/qmarkets.net\/he\/wp-json\/wp\/v2\/media?parent=139909"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/qmarkets.net\/he\/wp-json\/wp\/v2\/categories?post=139909"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/qmarkets.net\/he\/wp-json\/wp\/v2\/tags?post=139909"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}