{"id":143710,"date":"2021-08-26T00:00:00","date_gmt":"2021-08-25T22:00:00","guid":{"rendered":"http:\/\/qmarkets.net\/what-is-innovation-in-business\/"},"modified":"2024-09-03T10:57:25","modified_gmt":"2024-09-03T08:57:25","slug":"what-is-innovation-in-business","status":"publish","type":"post","link":"https:\/\/qmarkets.net\/fr\/resources\/article\/what-is-innovation-in-business\/","title":{"rendered":"What is Innovation in Business and How Can it Build Business Longevity?"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\">You\u2019ve probably heard the term \u2018business innovation\u2019 being hailed as a practice to drive business success and to sustain growth during turbulent times \u2013 but what does it <em>actually<\/em> mean?<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><b>In this blog we\u2019ll endeavor to cut through the noise and give you a full overview of how organizations innovate, why they choose to adopt the practice, and what they achieve out of it. We\u2019ll also dive into how innovation helps drive business success and longevity.<\/b><\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"1\">What Exactly is Business Innovation?<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">The <a href=\"https:\/\/dictionary.cambridge.org\/dictionary\/english\/innovation\" target=\"_blank\" rel=\"noopener\">Cambridge Academic Content Dictionary<\/a> defines innovation as \u2018a new idea or method, or the use of new ideas and methods\u2019. Fundamentally, this is what innovation in business is \u2013 the use of ideas to create something new, whether this be a new product, process, service, or anything else. However, what\u2019s important to consider is how businesses go about <em>finding<\/em> new ideas and methods. This requires establishing processes and procedures that allow you to manage the discovery, development, and implementation of ideas, resulting in a repeatable, scalable, and sustainable way of innovating.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"2\">Why do Businesses Choose to Innovate?<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Organizations choose to adopt the process of innovation for a myriad of reasons; to tackle existing challenges by ideating for solutions, to generate new revenue streams, to improve existing products or services, and so on.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Here a few benefits that organizations are most likely to achieve from innovation:<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>Competitive Edge <\/strong><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">There are many examples of new businesses taking over the market and killing their competitors, but perhaps one of the most well-known is <a href=\"https:\/\/www.collectivecampus.io\/blog\/10-companies-that-were-too-slow-to-respond-to-change&quot;\" target=\"_blank\" rel=\"noopener\">Blockbuster vs. Netflix<\/a>. \u201cIn 2000, Netflix approached Blockbuster with an offer to sell their company to Blockbuster for US$50 million. Blockbuster, was not interested in the offer because it thought was a \u00ab\u00a0very small niche business\u00a0\u00bb and it was losing money at the time.\u201d <\/p>\n\n\n\n<p class=\"wp-block-paragraph\"> Of course Blockbuster\u2019s reluctance to move to a digital model was Netflix\u2019s gain, in 2020 the streaming giant achieved a total net income of <a href=\"https:\/\/www.statista.com\/statistics\/272561\/netflix-net-income\/\" target=\"_blank\" rel=\"noopener\">$2.76 billion<\/a>.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>Growth and Revenue<\/strong><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">According to a report by <a href=\"https:\/\/www.accenture.com\/us-en\/insights\/consulting\/innovation-portfolio?c=acn_glb_innovationaccenture_11104687&amp;n=mrl_0120\" target=\"_blank\" rel=\"noopener\">Accenture<\/a> titled \u2018Governing Innovation: The Recipe for Portfolio Growth\u2019,<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"> that surveyed 1,090 executives across 11 industries, \u201ccompanies that govern innovation extensively over time expect stronger revenue growth\u201d.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Accenture identified 12 key rituals that companies can practice to effectively govern innovation, which include; \u2018putting innovation at the center of corporate strategy\u2019, \u2018everyone generates ideas, and \u2018actively build a culture of innovation\u2019. Applying these rituals \u201cdelivered 2x revenue growth compared to those following a haphazard approach\u201d.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Organizations that develop <a href=\"https:\/\/qmarkets.net\/resources\/article\/managing-innovation\/\">strate<\/a><a href=\"https:\/\/qmarkets.net\/resources\/article\/managing-innovation\/\" target=\"_blank\" rel=\"noreferrer noopener\">g<\/a><a href=\"https:\/\/qmarkets.net\/resources\/article\/managing-innovation\/\">ies to innovate<\/a> put themselves in a far greater position to generate revenue growth than those that don\u2019t.<\/p>\n\n\n\n<p class=\"has-text-align-center wp-block-paragraph\"><iframe title=\"YouTube video player\" src=\"https:\/\/www.youtube.com\/embed\/eMc7ftGqtb8\" width=\"560\" height=\"315\" frameborder=\"0\" allowfullscreen=\"allowfullscreen\"><\/p><\/iframe><\/p>\n\n\n\n<p class=\"has-text-align-center has-small-font-size wp-block-paragraph\">Accenture reveals the recipe behind portfolio growth with their 12 key rituals to governing innovation.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>Employee Engagement<\/strong><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">The benefits of employee engagement are no secret, especially to organizations who want to drive business success and longevity.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">According to <a href=\"https:\/\/www.cultureamp.com\/blog\/engagement-and-innovation\" target=\"_blank\" rel=\"noreferrer noopener\">CultureAmp<\/a> research, \u2018Nearly 8 out of 10 of highly engaged employees regard their companies as having a culture that nurtures innovation\u2019. Including innovative processes within business strategy will positively impact employee engagement rate, resulting in a more productive workforce that will drive further success for an organization.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"3\">What are the Various Approaches to Innovation in Business?<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">I briefly touched upon the processes and procedures that organizations implement to find new ideas and innovate, but now I\u2019ll dive further into these, and share the various approaches to innovation that businesses can implement.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"4\"><strong>1. Gathering Employee Ideas<\/strong><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">In business innovation an organization\u2019s employees are truly their biggest asset. Employees have the knowledge, experience, and skill set to keep the engine of a business running day in and day out \u2013 so tapping into this with an employee innovation program can open a realm of possibilities.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">An employee innovation program is simply a process that empowers each employee to share their ideas. Businesses such as <a href=\"https:\/\/www.aboutamazon.com\/news\/workplace\/6-things-that-make-amazon-a-best-workplace-for-innovators\" target=\"_blank\" rel=\"noopener\">Amazon<\/a>, <a href=\"https:\/\/qmarkets.net\/news\/intel-innovation-it-industry-giant-launches-qmarkets-ideation-platform\">Intel<\/a>, and <a href=\"https:\/\/qmarkets.net\/resources\/case-studies\/self-disrupting-to-drive-transformation-at-philip-morris-international\/\">Philip Morris International<\/a> each have programs in place to digitally gather, develop, and implement employee ideas. This type of program also allows for organizations to open up specific challenges to their workforce; for example Amazon opened up their challenge of \u2018finding a new type of customer loyalty program that would radically change the retail industry. Employees at Amazon, regardless of their role or title were encouraged to <a href=\"https:\/\/medium.com\/@coby_21765\/amazon-prime-an-employee-idea-that-produced-5-billion-in-revenue-in-q3-2019-90015a210594\" target=\"_blank\" rel=\"noopener\">submit their ideas<\/a> in a digital employee-suggestion box. \u2019The result? Amazon Prime.<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter\"><img decoding=\"async\" src=\"https:\/\/qmarkets.net\/wp-content\/uploads\/2021\/08\/iStock-1205217099-1140x760.jpg\" alt=\"\" class=\"wp-image-119019\"><figcaption class=\"wp-element-caption\">Jan 24, 2020 Sunnyvale \/ CA \/ USA &#8211; Amazon headquarters located in Silicon Valley, San Francisco bay area. Amazon&rsquo;s flagship product Amazon Prime, resulted from an employee idea.<\/figcaption><\/figure>\n<\/div>\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">The Amazon Prime scheme has since resulted in <a href=\"https:\/\/variety.com\/2021\/digital\/news\/amazon-prime-200-million-jeff-bezos-1234952188\/\" target=\"_blank\" rel=\"noopener\">200 million members<\/a> across the globe and in 2016 a revenue of $6.4billion \u2013 all from one employee idea.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">By providing a way for employees to share their ideas through a streamlined process whereby the ideas are appropriately collaborated on and evaluated, the wealth of possibilities available to an organization substantially increases.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"5\"><strong>2. Continuous Improvement &nbsp;<\/strong><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Continuous improvement is a method of innovation that <a href=\"https:\/\/www.mckinsey.com\/business-functions\/organization\/our-insights\/the-organization-blog\/how-continuous-improvement-can-build-a-competitive-edge\" target=\"_blank\" rel=\"noopener\">McKinsey<\/a> describes as \u2018an ongoing effort to improve all elements of an organization\u2014processes, tools, products, services, etc. Sometimes those improvements are big, often they are small. But what\u2019s most important is they\u2019re frequent.\u2019<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">When organizations choose to utilize continuous improvement, also known as incremental innovation, they make continuous changes to existing products, processes, and services to streamline and enhance them. This results in vast <a href=\"https:\/\/qmarkets.net\/blog\/dedicated-continuous-improvement-process-nurture-innovation\/\">cost savings, enhanced productivity, stronger products and services<\/a>, and is likely to better position a company for large scale innovation in future.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Toyota have been said to adopt continuous improvement practices, creating the \u2018<a href=\"https:\/\/global.toyota\/en\/company\/vision-and-philosophy\/production-system\/\" target=\"_blank\" rel=\"noopener\">Toyota Production System<\/a>\u2019 in pursuit of \u2018efficient methods\u2019. The TPS system is founded on <a href=\"https:\/\/impruver.com\/continuous-improvement-examples\" target=\"_blank\" rel=\"noopener\">two primary concepts<\/a>:<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">1) Jidoka, which means to stop the line whenever a problem occurs to immediately address this issue so that no bad products are produced<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">2) Just-in-time, which means that each unit of production is made only when the downstream customer or process signals demand for a new unit.<\/p>\n\n\n\n<p class=\"has-text-align-center wp-block-paragraph\"><a href=\"https:\/\/www.lean.org\/lexicon\/toyota-production-system\" target=\"_blank\" rel=\"noopener\"><img decoding=\"async\" width=\"450\" height=\"366\" src=\"https:\/\/qmarkets.net\/wp-content\/uploads\/2021\/08\/toyotatps-450x366.gif\" alt=\"\"><\/a><\/p>\n\n\n\n<p class=\"has-text-align-center has-small-font-size wp-block-paragraph\">This graphic from The Lean Enterprise Institute illustrates Toyota&rsquo;s use of the continuous improvement method to improve existing processes efficiently.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"6\"><strong>3. Open Innovation<\/strong><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Open innovation includes much of the same processes as an employee innovation program, but ideas are instead gathered from external sources such as customers, partners, or external experts. Gathering knowledge and ideas from these resources allows a business to tap into otherwise unheard voices and opinions. We all like to think we know what the customer wants, but when giving them the opportunity to share their ideas there can be no doubt. Not only does this form of innovation directly improve customer experience by helping deliver upon customer\u2019s ever-evolving needs, it again provides a constant flow of ideas to a business to assess and implement, driving business longevity.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">A great example of open innovation comes from <a href=\"https:\/\/www.nasa.gov\/\" target=\"_blank\" rel=\"noopener\">NASA<\/a> who used the concept to create a mathematical algorithm that determines the correct amount of medical kits for future space missions. NASA collaborated with <a href=\"https:\/\/www.topcoder.com\/tc?module=MatchDetails&amp;rd=13992\" target=\"_blank\" rel=\"noopener\">TopCoder<\/a> and opened the challenge to its 220,000 developers. The campaign resulted in <a href=\"https:\/\/www.prnewswire.com\/news-releases\/topcoder-community-refines-medical-kits-for-future-nasa-space-missions-99343569.html\" data-type=\"URL\" data-id=\"https:\/\/www.prnewswire.com\/news-releases\/topcoder-community-refines-medical-kits-for-future-nasa-space-missions-99343569.html\" target=\"_blank\" rel=\"noopener\">2,833 idea submissions<\/a> which produced numerous enhanced solutions that NASA adapted for use.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"7\"><strong>4. Scouting<\/strong><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Scouting is a strategic form of innovation that involves searching for existing technologies and services to partner with or buy out. If organizations don\u2019t have the resources or time to develop new products, innovation scouting gives businesses the opportunity to stay abreast of market changes. <a href=\"https:\/\/sagaciousresearch.com\/blog\/innovation-scouting-path-companies-innovate-better\/\" target=\"_blank\" rel=\"noreferrer noopener\">Sagacious Research<\/a> regard scouting as \u2018observing changes in the current setup, assessing the potential of various new ideas\u2026It helps them to find opportunities for new partnerships, acquisitions, licensing, and co-development initiatives.\u2019<a href=\"https:\/\/www.prnewswire.com\/news-releases\/topcoder-community-refines-medical-kits-for-future-nasa-space-missions-99343569.html\" target=\"_blank\" rel=\"noopener\"><\/a><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">When businesses ensure that they are aware of any existing gaps in their existing setup, this in turn creates opportunity for organizations to act on it. Speaking to <a href=\"https:\/\/hbr.org\/2019\/01\/how-big-companies-should-scout-new-technologies\" target=\"_blank\" rel=\"noreferrer noopener\">Harvard Business Review<\/a>, \u2018Senior Vice President of Global R&amp;D at Kellogg, Nigel Hughes, explains that marketers often create \u201copportunity briefs\u201d for scouts who work in the R&amp;D organization. \u201cOur marketing colleagues\u2026 say to us, \u2018Look, if you could solve this problem, we think we can turn this into a big commercial opportunity,\u2019\u201d says Hughes.\u2019<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"> Once a gap has been identified and a technology\/service has been scouted to fill it, not only can businesses provide a better and more appealing customer experience, but they are creating a process that sustains competitive edge, ultimately driving business success.<\/p>\n\n\n\n<p class=\"has-text-align-center wp-block-paragraph\"><iframe src=\"https:\/\/giphy.com\/embed\/kZu6RqH9JCvmJi51Py\" width=\"480\" height=\"480\" frameborder=\"0\" allowfullscreen=\"allowfullscreen\"><\/p><\/iframe><\/p>\n\n\n\n<p class=\"has-text-align-center has-small-font-size wp-block-paragraph\">Businesses should always be on the look out and scout for new trends and technology.<\/p>\n\n\n\n<h2 class=\"wp-block-heading has-text-align-left\" id=\"8\">How can Businesses Implement Innovation?<\/h2>\n\n\n\n<p class=\"has-text-align-left wp-block-paragraph\">Now that you are aware of some of the approaches businesses can take to innovate, we\u2019ll now discuss how they can be implemented within an organization.<\/p>\n\n\n\n<p class=\"has-text-align-left wp-block-paragraph\">As we move further into the digital realm whereby <a href=\"http:\/\/&quot;https:\/\/www.cio.com\/article\/3602558\/digital-transformation-snags-the-top-spot-as-cios-number-one-budget-priority.html\">digital transformation is becoming more and more important<\/a> (especially in today\u2019s increasingly remote world), digital tools are the most efficient and successful way of implementing innovation.<\/p>\n\n\n\n<p class=\"has-text-align-left wp-block-paragraph\">Here at Qmarkets we have a created a full suite of digital tools that allow organizations to implement a full range of innovation processes, from an employee innovation program through to <a href=\"https:\/\/qmarkets.net\/products\/q-scout\/\">Scouting<\/a>.<\/p>\n\n\n\n<p class=\"has-text-align-left wp-block-paragraph\">Head to our product page to find out more about our <a href=\"https:\/\/qmarkets.net\/products\/q-360\/collective-intelligence-software\/\">full suite of innovation solutions.<\/a><\/p>\n\n\n\n<h3 class=\"wp-block-heading has-text-align-left\" id=\"9\"><strong>Innovation in Business<\/strong><\/h3>\n\n\n\n<p class=\"has-text-align-left wp-block-paragraph\">Now that you have been given an overview of what innovation in business is, I hope that you come to understand that business innovation is simply a collection of processes that an organization can deploy to launch, sustain, and generate new ideas and methods that result in new products, services, process improvements, and more.<\/p>\n\n\n\n<p class=\"has-text-align-left wp-block-paragraph\">In today\u2019s disruptive world, innovation is required more than ever to continuously grow and adapt to ever changing demands, as well as to ensure customer satisfaction. Innovation puts businesses in the best position possible to see out disruption, beat competition, and build business longevity.<\/p>\n\n\n\n<p class=\"has-text-align-left wp-block-paragraph\"><strong>If you want to find out more about innovation in business, why not <a href=\"https:\/\/qmarkets.net\/subscribe\/\">subscribe to our newsletter<\/a> and receive innovation news straight to your inbox, or if you want to hear more about us here at Qmarkets, <a href=\"https:\/\/qmarkets.net\/contact-us\/\">contact us<\/a> today for a chat!<\/strong><\/p>\n","protected":false},"excerpt":{"rendered":"<p>You\u2019ve probably heard the term \u2018business innovation\u2019 being hailed as a practice to drive business success and to sustain growth during turbulent times \u2013 but what does it actually mean?<\/p>\n","protected":false},"author":1,"featured_media":148926,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"inline_featured_image":false,"footnotes":""},"categories":[294],"tags":[254,204,199,258],"class_list":["post-143710","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-article","tag-continuous-improvement","tag-idea-management","tag-innovation-management","tag-technology-scouting"],"acf":[],"_links":{"self":[{"href":"https:\/\/qmarkets.net\/fr\/wp-json\/wp\/v2\/posts\/143710","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/qmarkets.net\/fr\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/qmarkets.net\/fr\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/qmarkets.net\/fr\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/qmarkets.net\/fr\/wp-json\/wp\/v2\/comments?post=143710"}],"version-history":[{"count":9,"href":"https:\/\/qmarkets.net\/fr\/wp-json\/wp\/v2\/posts\/143710\/revisions"}],"predecessor-version":[{"id":1058772,"href":"https:\/\/qmarkets.net\/fr\/wp-json\/wp\/v2\/posts\/143710\/revisions\/1058772"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/qmarkets.net\/fr\/wp-json\/wp\/v2\/media\/148926"}],"wp:attachment":[{"href":"https:\/\/qmarkets.net\/fr\/wp-json\/wp\/v2\/media?parent=143710"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/qmarkets.net\/fr\/wp-json\/wp\/v2\/categories?post=143710"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/qmarkets.net\/fr\/wp-json\/wp\/v2\/tags?post=143710"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}